Community Resilience

Belfast International Airport

Belfast International Airport (BIA) is Northern Ireland’s principal airport and the second largest gateway on the Island of Ireland.


Operating 24/7, all year round, the airport handles over 5 million passengers every year and employs 186 people directly. With over 200 companies operating on site and employing over 4,700 people, BIA believes that by providing customers and other stakeholders with the best possible airport experience that it will grow responsibly and in profitability, confirming its position as the gateway for business and leisure travel.

What Belfast International Airport did

Following a change of management, Belfast International Airport embarked on an Employee Engagement Programme in 2015. Following consultation with employees, a vision for the airport was developed; ‘Your Airport, Our Business, Your Welcome’. This also marked the beginning of its Corporate Responsibility journey, which became formalised under one strategy in-line with the newly rolled out ‘Vision and Values’ programme.

The CR strategy encompassed four key drivers; workplace and employees, educational activity, community and charity, and environment. Partnerships with relevant organisations were formalised, a Wellbeing at Work programme was developed, and links with three local post-primary schools were made.

An internal committee leads on the programme, with the charity committee handling applications for charitable donations. All employees are encouraged to take part in various CR activities, whether it’s through engagement with schools, health and wellbeing initiatives or community programmes, and all engagement is linked back to individual Performance and Development Plans.

Impacts and Outcomes

  • 100% of employees engaged in CR activities
  • 1,900 hours given equating to £38,000 in 2016
  • Commissioned a £10,000 school drama project with Kaboosh Theatre Group
  • 40 students work experience placements provided annually
  • £30,000 donated to charitable organisations
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