Responsible Product/Service Award Winner 2024
Corporate Responsibility

Responsible Product/Service Award Winner 2024

Inclutech Ltd is a pioneering public-safety technology company accredited by the Department for Digital, Culture, Media and Sport (DCMS) for integration with all four emergency services.

Dedicated to enhancing the quality of life and safeguarding individuals in vulnerable situations, Inclutech champions Equality, Diversity, and Inclusion within public safety. The company’s innovative suite of applications supports nearly 28 million UK adults who may face temporary or permanent vulnerabilities. By providing non-verbal communication solutions, Inclutech empowers those who find themselves unable to use vocal communication in emergencies, ranging from life-threatening situations to domestic violence.

What Inclutech did

Inclutech developed TapDA, a Domestic Abuse Evidence and Reporting Tool, leveraging their government-accredited TapSOS technology. TapDA is a smartphone-based app designed to support victims of domestic abuse by enabling discreet and secure documentation and reporting of incidents to emergency services.

The app features is tailored to meet the specific needs and safety concerns of domestic abuse victims, ensuring ease of use, reliability, and robust functionality. It allows victims to discreetly document evidence and report incidents without verbal communication.

Police forces can generate unique codes for victims to initialise the TapDA app securely and a police dashboard provides incident details and victim locations for swift response.

The app was developed with extensive collaboration with police forces, victim support groups, and government bodies to ensure the app meets practical needs and regulatory standards.

Key Impacts and Outcomes

Inclutech’s TapDA project exemplifies the company’s commitment to responsible business practices and the development of accessible technology solutions that protect and empower vulnerable individuals. This initiative has set a benchmark in the tech-for-good space, demonstrating how innovative technology can provide critical support and safety to those in need.

  • Improved response times and increased successful interventions by police with a 40% increase in timely police intervention
  • Empowered victims through discreet reporting capabilities with a 35% increase in reported incidents due to the app’s discrete functionality
  • Improved personal security and sense of agency for victims with positive feedback highlighting ease of use and reliability
  • 15% increase in inquiries about public safety products post-launch
  • Enhanced market visibility and trust in Inclutech’s technologies
  • Contributed to a safer environment for domestic abuse victims
  • Provided law enforcement with richer data for informed policy-making

What the Judges said

“The TapDA product is genuinely innovative and supporting a societal need. By making the statement of “enhancing the lives of the vulnerable”, Inclutech undersell themselves. They are providing a tool that can not only protect the vulnerable – but also catalogue the abusive journey.”